Cruise Knowledge Travel Privacy Policy
Introduction:
We at Cruise Knowledge Travel agree that your privacy is very important whether you’re one of our customers or a visitor to our website. Please carefully read our privacy policy:
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Who We Are:
Cruise Knowledge Travel
903 Park Street, Seffner, FL 33584
United States
What Data We Collect:
Anyone who visits our blog or website may be asked to enter their name, email address, mailing address, phone number, travel preferences and other details.
Also, our website, as all WordPress websites do, collects “Cookie Data”. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Turning cookies off will not affect the user’s experience.
When We Collect Data:
We collect information from you when you express an interest in reserving travel arrangements, subscribe to a newsletter, fill out a form or enter any information on our website. We also collect information any time you provide us with feedback on our products or services.
Why We Collect Data:
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To better service you in responding to your customer service requests.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up after correspondence (live chat, email or phone inquiries).
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Any of your identifiable information that is shared will only be shared when necessary for operating our website, doing business, and providing for your travel arrangements. We will only share with our Host Agency, Dugan’s Travels, your identifiable information necessary for our back-office operations and business transactions. We will only share your information with travel companies that you have chosen for us to use for providing your travel arrangements and only the information necessary for doing business.
We may also release information when releasing it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or tracking our website’s effectiveness.
Occasionally we may include links to third-party sites which have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these other websites.
How Long We Keep Data:
For your convenience and with your permission we will safely store your credit card information for more than 60 days in order to expedite future orders and, if you request, to automate the billing process. We will safely keep a record of your contact information for two years and longer if you agree for us to stay in touch with you or if you remain a newsletter subscriber.
How We Protect Data:
Our website is scanned on a regular basis for the purpose of detecting security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We employ regular virus and malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are strictly required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology or only accepted over a voice phone call and immediately encrypted with a decryption key known only to our business owners.
We implement a variety of security measures when a user places a request for travel arrangements and when a user enters, submits, or accesses their information so that we can maintain the safety of their personal information.
How To Retrieve Or Delete Your Data:
Our Data Protection Officer (DPO) is Leland Garner. His email address is Leland@cruiseknowledge.com – you can request the retrieval of or the deletion of your Personally Identifiable Information by sending an email to the above address. After making your request you will receive an email asking you to confirm your request. After your confirmation, the data will be deleted or encrypted and emailed to you within 72 hours. Alternatively, you may also be sent a link with which you can download the data.
Google:
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act:
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our homepage or at a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
- On our Privacy Policy Page
You can change your personal information:
- By emailing us
- By calling us
- Information Form
As most websites do, we allow third-party behavioral tracking but we always honor Do Not Track signals and we Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We will notify the users via in-site notification
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Use our mailing list for sending emails after the original transaction.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at Leland@cruiseknowledge.com and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Cruise Knowledge Travel
903 Park Street
Seffner, FL 33584
United States
Last Edited on 2018-05-29